Privacy Policy
Privacy Statement
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you use our website, as part of the purchase process, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails
about our website, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information via an inquiry, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at 1-800-677-4667.SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so.
Payment:
If you use your credit card to reserve a vehicle or order parts or a service, then Midtown RV Ltd. stores your credit card data. It is encrypted through the Payment
Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After
that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa,
MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.
SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose
your information to the extent necessary to allow them to perform the services
they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our websites Terms of Service.
Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 6 – COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Midtown RV Ltd. to store information about your session (referrer, landing page, etc).
Midtown RV Ltd. visit, no data held,Persistent for 30 minutes from the last visit. Used by our website providers internal stats tracker to record the number of visits.
Midtown RV Ltd. uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a website by a single customer.
_secure_session_id, unique token, sessional
SECTION 7 – ADVERTISING POLICY
- Ensure any ad data collected, received or derived from your Facebook or Instagram ad (“Facebook advertising data”) is only shared with someone acting on your behalf, such as your service provider. You are responsible for ensuring your service providers protect any Facebook advertising data or any other information obtained from us, limit their use of all of that information, and keep it confidential and secure.
- Don’t use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of your Facebook advertising campaigns.
- Don’t use Facebook advertising data, including the targeting criteria for your ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
- Don’t transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at 250-492-5705 or mail to us at 310 Industrial Avenue West, Penticton, BC, V2A9B3.Pricing Policy
Here at Midtown RV we strive to provide every customer with a quality product they will enjoy for years to come at competitive prices.
Pricing Disclosure
Midtown RV promises to disclose all charges and fees associated with your purchase.
Shop Online policies by RVCARE
Our Shop Online for Parts and Accessoiries products is a service managed by our partner RV CARE.
You can follow their Shop Online terms and conditions, shipping and returns: click here
If you have any questions or complaints, please contact RV Care Customer Service:
RV Care Network Ltd.
777 de la Commune St W, Suite 230,
Montreal, QC
H3C 1Y1
The Value of the Administration Fee
On your behalf, we will…
- Register your RV’s warranty forms with the manufacturer.
- Register all additional warranties purchase.
- Register or clear your unit of liens.
- Register any life, critical illness, accident & health and gap insurance protection
- Obtain credit card information and shop it at various institutions for the best possible lending rate.
- Process all necessary financing and registration forms for the lending institutions.
- Facilitate the registration of your RV with RV Care, a network of top independent dealers across Canada who work together to support their customers. All RV Care dealers meet a rigorous set of standards and are required to abide by a strict Code of Ethics.
Facilitate the registration of your RV with the Ministry of Transportation and complete all the necessary government documents in accordance with Ontario Legislation which may include: License plates, renewals, safety standards certificates or accident reports. - Draw up a legal Bill of Sale.
- Propane certification has been done by a certified RV Technician.
- Propane tanks have been filled.
- Gas tank on motorized unit has been filled.
- 30 Days Warranty on major appliances (fridge, furnace, stove, water pump, converter, water heater…).
The Management and Staff sincerely thank you for your business. Our Dealership policy is to be responsible for the products and services we deliver. We begin this responsibility by delivering your vehicle the right way and on time. We strive to keep this commitment to you. The Managers and Staff are available to you at anytime to ensure that you are…
Completely Satisfied!
